RETURNS AND EXCHANGES

On the rare occasion you are unhappy with your purchase, the item can be returned for an exchange or refund within one month of purchase, no fuss at all.  The item being returned must be in its original packaging, unused and/or unworn, unwashed, with labels in tact and in its original condition.

Please email us first to discuss your refund or exchange before returning your items to us.  If all conditions outlined above are met there will be no problem at all and we want to get the problem solved as quickly as possible so you can enjoy your product.

For Exchanges:  The item is to be returned to Stylish Little Threads, at the customer's expense.  Please include a note with your name, contact details, order details (or a copy of your invoice) and what you are exchanging it for.  The return shipping of the exchanged product will be covered by Stylish Little Threads.

For Refunds:  Your refund will be processed once we receive the item.  Please email us if you any questions about the refund.

Refunds and exchanges are made at the discretion of Stylish Little Threads.  If we feel items are not in original packaging or have been used and/or worn they will be returned to the customer at the customer's expense.

Faulty Items

All of our items are of the highest quality.  We check and carefully pack all orders before sending them onto you.  If for some reason you receive a faulty or damaged item please email us immediately to discuss the appropriate action.  If a replacement product is unavailable we can offer a refund or exchange up to the same value.  It is important to notify us immediately so that we can fix the problem immediately.  

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